Terms and Conditions
When are orders processed?
Actual shipping time is contingent upon availability of merchandise and credit verification. No orders are processed or shipped on Saturdays Sundays or holidays. In the event of delays, every effort will be made to contact you by phone, e-mail or mail. If the delay is due to backorder, you will receive notice and be given the choice to remain on backorder, substitute to another item, or cancel your order.
Most orders are shipped within 7-14 business days with free shipping (Business days DO NOT include holidays and weekends).
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We also reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verification or information before accepting any order.
We accept Visa, MasterCard, American Express and Discover cards. In addition, we also accept Cashiers Checks, Money Orders and Company Checks.
Please note: Company checks may require up to 10 business days to clear before an order ships.
Credit Card Declines
If your credit card is declined during order processing, you will be notified via Email and/or by telephone within 48 hours. You will have 7 days in which to contact us with a different credit card number or alternative payment method. If after 7 days we have not received a response, your order will be canceled.
Alternate Billing/Shipping Address
If you have placed an order with a billing address other than what your credit card company has on file for you, your order will be held until we can verify the correct billing address. If you are shipping your order to an address other than your billing address, you must list the shipping address as an alternate address on your credit card. If it is not on file your order will be held. Your order will remain on hold for 7 days, after which if we have not received a response to our requests that the shipping address must be listed as an alternative address, your order will be canceled.
To cancel an order, you will need to contact a Customer Service representative by phone at 347-663-1015. Email cancellations will not be accepted. If you request cancellation of an order after the order has shipped, you will be responsible for all shipping charges even if you refuse the package and do not sign for the delivery.
UPS Ground Shipments- All of our shipments are 100% insured. It is very important to inspect your product thoroughly before accepting and signing for your merchandise. If you notice damage to the product, refuse the package and note the damage on the bill of lading. Though your box and packaging may appear intact, it is still possible that your product may be damaged. You do have up to 48 business hours to report any concealed damage after signing for the unit. As soon as you notice the damage please call our customer service department at 347-663-1015 or email us at firstname.lastname@example.org. If damage issues arise after the 48 business hour period, you are responsible for filing all claims with the shipper and GiggleDots will not be liable. Therefore a thorough inspection of all packages is important within the 24 hour period.
In the event a product is listed incorrectly due to typographical, description and/or errors in pricing, GiggleDots.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, GiggleDots.com shall immediately issue a full credit to your credit card account.
Customer agrees to the terms published when they place a completed order with our company. Customer authorizes their credit card company to abide by these terms.
GiggleDots reserves the right to cancel orders at anytime.